Beti Bachao Beti Padhao

The Standard Operating Procedure for the Agriculture Loans:

  1. Providing the application form along with the check list of the documents to be submitted
  2. Explaining to the customer of the legal documents to be submitted and the formalities regarding obtaining legal opinion, wherever applicable
  3. Accepting the loan application along with necessary documents as per check list.
  4. Scrutinizing the application and documents submitted and informing the deficiencies if any by phone / email / mail.
  5. Carrying out Pre-sanction Field Visit as a part of assessment of technical feasibility at a time convenient to both the customer and bank official.
  6. Processing the loan application and Sanctioning of the loan
  7. Conveying rejection (if any) to the applicant in writing along with the reasons for rejection.
  8. Apprising the customer of the sanction and delivering a copy of the sanction letter against acknowledgement on the copy of sanction letter
  9. Submission of acceptance of terms and conditions of sanction from all concerned like borrower / co-borrower and guarantor/s.
  10. Getting the loan documents executed, as per sanction.
  11. Disburse the loan amount in stages as per requirement.
  12. Monitoring of the loan account and following up with the borrower for ensuring repayment and other terms as per the sanction by email / phone / sms / personal contact / letters.