Contact details for Shareholders

What is the procedure to be followed for transfer of shares?

For transfer of Physical shares, Share Transfer Form should be filled in properly and admissible stamps (Special Adhesive share transfer stamps) to be affixed on the transfer deed @ 0.25% of the market value of shares prevailing on the date of execution of Share Transfer Form. Duly filledin Share Transfer Form along self attested copy of pancard of Transferors & Transferees along with application letter should be submitted to Bank or our Registrar for effecting transfer. It takes about 15 days for the Company’s Registrar and Share Transfer Agent to process the transfer.

The transfer deed may be lodged with the Bank’s Registrar & transfer Agent MCS Share Transfer Agent Ltd., Office No.002, Ground Floor, KashiramJamnadas Building, 5, P. D. Mello Road, GhadiyalGodi, Masjid (East), Mumbai 400009

The above procedure is not applicable to shares held in demat form. For this the shareholder(s) have to contact their Depository Participant (DP) where demat account is maintained.

Click here for Share Transfer Form

What is the procedure to be followed for transmission of shares?

Transmission of shares arises in case of death of the registered shareholder. If the shares are held in Joint names, only the deceased shareholder's name is deleted. For this a copy of death certificate of deceased registered shareholder duly attested by competent authority (magistrate, Notary Public, Government of India or managers of any Scheduled Bank) is to be sent along with the share certificate to the Bank or to our Registrar for effecting transmission.

 In case of a single shareholder and where nominee has been appointed, the shares will be transmitted in favour of the nominee on execution of an indemnity cum affidavit. The duly executed indemnity cum affidavit, a copy of death certificate of deceased registered shareholder duly attested by competent authority (magistrate, Notary Public, Government of India or managers of any Scheduled Bank) along with the original share certificate is to be sent to the Bank or to our Registrar for effecting transmission. 

In case of a single shareholder, where no nominee has been appointed but a will is made, then shares will be transmitted in favour of those persons who are heirs of the deceased registered shareholder as per probated will.

In case the deceased shareholder has died intestate and no nomination was made then the transmission of the shares will be effected only on complying with the required procedures in this regard.  For this the legal heirs are required to execute the following :

1. Affidavit sworn in by the claimants
2. Indemnity Bond
3. Title Claim Form
4. No Objection Certificate from other heirs in favour of person claiming the title to shares
5. Surety Form

The aforesaid documents, a copy of death certificate of deceased registered shareholder duly attested by competent authority (magistrate, Notary Public, Government of India or managers of any Scheduled Bank) and the original share certificate is to be sent to the Bank or to our Registrar for effecting transmission

The above procedures are not applicable to shares held in demat form. For this the nominee / legal heirs have to contact the concerned Depository Participant where demat account is maintained and not the Bank or the Registrar.

Click here for Share Transmission Form

What is the procedure for consolidation and sub-division of shares?

The shareholder(s) has to make a written application along with the original share certificate(s) for consolidation / sub-division as the case may be and new certificate(s) in lieu of the original one(s) will be issued.  For the convenience of payment of dividend, transfer etc., it is desirable that the shares held in different folios in the same names may be consolidated into one folio.

What is the procedure to be followed for issue of duplicate share certificate?

For defaced/damaged share certificate(s) :
Duplicate share certificate(s) will be issued in lieu of defaced/ damaged share certificates. The defaced/damaged share certificates may be sent with request along with relevant information to facilitate issue of duplicate certificate(s).

In case of theft or loss of certificate(s) :
The loss of share certificate(s) shall be reported immediately to the Bank or our Registrar along with certificate Nos. / Folio No. and Distinctive Nos. to mark "Stop Transfer" of such shares and for sending the required procedures for issue of duplicate share certificate. A complaint shall have to be lodged with the local police station about the loss of certificate(s) and a copy of the FIR shall be obtained. Thereafter all required executed documents, as stated in the procedure, along with the copy of the FIR are to be sent to the Bank or to our Registrar for issue of duplicate. Duplicate share certificate(s) will be issued only after the expiry of 15 days notice period from the date of issuing a Public Notice in two newspapers regarding the loss/non-receipt of the original share certificates

In case retrieval of original share certificate :
The shareholder is requested to surrender the original share certificate to the Bank or Registrar immediately if the duplicate share certificate has been issued. However, if the original share certificates are found before complying with the procedure for obtaining duplicate share certificate, the same may please be informed to the Bank or Registrar immediately for removing the caution immediately from the folio.

For requisite forms, please contact Registrar & Transfer Agent or Bank.

What is the procedure for issue of duplicate dividend warrants?

Shareholders who have not received the dividend warrants within a reasonable time after the dispatch of the same shall have to apply for duplicate warrant(s) quoting the relevant folio no. and certificate no. if shares are held in physical form and citing their DP Id and Client Id if shares are held in demat form.  Duplicate warrants will be issued after reconciling the Bank statement and after it is found that the said warrant(s) are unpaid.

Click here for Dividend claim Form

In case of joint holdings, in the event of death of one shareholder, how do the surviving shareholders get the shares in their names?

A : In case of death of any joint shareholder, an application has to be made to the Company along with a certified copy of the Death Certificate. The Company shall on receipt of the death certificate along with a request letter and all share certificates, shall delete the name of the deceased shareholder and return the share certificate(s) duly endorsed in favour of the remaining shareholder(s).

What is the procedure for the nominee to get the share in his/her name?

1. The nominee is required to send the following documents to get the shares transmitted to his name
2. Application letter
3. Death certificate of the shareholder duly attested
4. Original share certificates and
5. Copy of PAN and Proof of address of Nominee

Click here for Form to register shares in Nominee name

Where the dividend warrants are required to be sent for revalidation?

On expiry of the validity period, the warrant(s) need to be sent to the Bank or to our Registrar for revalidation  / issue of fresh warrant(s).

How mistake(s) in share certificate(s) / dividend warrant(s) can be corrected?

Requests for correction in share certificates/dividend warrants duly signed by all the holders may be sent along with the original documents to the Bank or to our Registrar.

If there is a change in address / Email/ PAN Updation details, what is the procedure to get it recorded? Can joint holder request for change in address?

The shareholder is required to inform about any change in their address (with correct PIN code)/ Email/ PAN Updation details to Bank or to Bank’s R&T Agents immediately in writing indicating the folio no.

Click here for Change in address Form and Email Updation

If there is any change in name of the shareholder, what is the procedure to get it recorded?

Change in the names of Individuals :
Shareholders are required to send their requests for change of names together with original certificate along with a copy of notification in the Official Gazette or a newspaper or an affidavit drawn on stamp paper of appropriate value duly sworn. The fresh specimen signature duly attested by a banker shall also have to be submitted to the Registrar.

Change in the name consequent upon marriage/ divorce :
For effecting the change of name consequent upon marriage/divorce etc., the original certificate together with a copy of marriage certificate/decree of divorce duly attested by competent authorities should be forwarded to Registrar. Fresh specimen signature duly attested by a banker shall also have to be submitted to the Registrar.

Change in the name of Companies :
Companies desirous of changing the name in which the share certificate has been issued shall have to furnish a certified copy of the fresh Certificate of Incorporation issued by the Registrar of Companies along with the original share certificate.

Electronic Clearing Service Facility (ECS)

With respect to payment of dividend, the Bank provides the facility of ECS to all shareholders of the Bank, having their bank accounts. Shareholders holding shares in physical form, who wish to avail ECS facility, may send their request to our Registrar with the following details :

1. Ledger folio No
2. Name of the Bank & Address of the Branch where a/c is maintained
3. Account No. in the Branch to which that Dividend / Interest to be credited
4. A copy of cancelled cheque of the account to which the Dividend / Interest is to be credited

However, when the shares are in demat form shareholders are required to approach their Depository Participant (DP) for availing this facility indicating therein the details of account where the dividend/interest is to be credited.

Click here for ECS Form

How do I buy/sell shares in Electronic Mode?

You may buy and sell securities in electronic form through the depository by coordinating with your broker and your DP. Such transactions would be simpler and faster. Payments for such transactions would be made in the same way as is done for physical certificates. Securities purchased in electronic form are credited to your account on 2 days next to the day of payout with no formalities of filling transfer deeds or applying to the Company for registration. All such transactions are exempt from stamp duty and accordingly no share transfer stamps are required to be affixed.

Such transactions are not routed through the Bank and the debit/credit takes place directly in the Depository System. However, corporate benefits would be paid to the person holding such securities on the Record date/ Book closure date as applicable.

How do I convert my paper certificates into Electronic Mode?

First you have to open a demat account with a Depository Participant (DP) and obtain a Client ID number. Thereafter you have to fill up a Demat Request Form (DRF) provided by the DP and surrender it along with physical share certificates intended to be converted to electronic form to the DP.

Upon receipt of the share certificates and the DRF, the DP will send an electronic request through the Depository to the R & T Agent of the Bank for confirmation of demat. Each request will bear a unique transaction number.

Simultaneously, the DP will surrender the DRF and the share certificates to the R & T Agent of the Bank with a covering letter requesting the R & T Agent of the Bank to confirm the demat. After verifying the documents received from the DP, the R & T Agent of the Company will confirm the demat to the Depository. This confirmation will pass on from Depository to the DP which holds your account. Then the DP credits the account with the dematerialised shares. The DP will then hold the shares in demat form on your behalf and you become the beneficial owner of these Shares.