ATM Service

For Hotlisting and ATM cash withdrawal failure complaints 

Toll Free : 1800 233 4526 or 1800 102 2636
Land Line : 020-26104400 / 020-48527200 (Mahaseva)
Other lines : 020-27008666 (DC) for hotlisting only

ATM Card Cell, Pune : 

Janmangal, Bajirao Road, Budhwar Peth, Pune, 411002
(Card number or a/c number to be furnished)
020-24506201
020-24506217

Email : For issues related to ATM Card Services : atmclaim@mahabank.co.in

General Toll free number (MAHASEVA - 24x7) : 1800-233-4526

Credit Card related issues - BOM-SBI Credit card
Email :  creditcardcell@mahabank.co.in  
SBI CREDIT CARD complaints Toll free number 18601801290
 

Missed Call Numbers:

1) Balance Enquiry : 92222 81818 - Balance of all SB/CA/CC accounts linked to caller’s mobile no. will be sent by SMS.

2) Mini Statement : 72878 88886 - Last 5 transactions of all SB/CA/CC accounts linked to caller’s Mobile no. will be sent on SMS(Separate SMS will be sent for each account)

3) E-Statement : 72878 88887 - Statement of account (.pdf) for a period of last 30 days will be sent for all SB/CA/CC accounts linked to caller’s mobile no. on caller’s registered email id(Separate email will be sent for each account). 

The above Missed Call No facilities are available for all customers having mobile number registered with Bank.

To lodge any complaint through email :

hocomplaints@mahabank.co.in
cmcustomerservice@mahabank.co.in